{"id":3103,"date":"2017-08-22T07:53:10","date_gmt":"2017-08-22T07:53:10","guid":{"rendered":"http:\/\/qne.com.mm\/qne\/?page_id=3103"},"modified":"2025-12-10T01:56:35","modified_gmt":"2025-12-10T01:56:35","slug":"tips","status":"publish","type":"page","link":"https:\/\/qne.cloud\/mm\/tips\/","title":{"rendered":"Tips"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3103\" class=\"elementor elementor-3103\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5de99a0 e-flex e-con-boxed e-con e-parent\" data-id=\"5de99a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f80fcd elementor-widget elementor-widget-spacer\" data-id=\"5f80fcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ecbb25 e-con-full e-flex e-con e-child\" data-id=\"2ecbb25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55f56c4 elementor-widget elementor-widget-heading\" data-id=\"55f56c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Tips<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa58ee5 e-flex e-con-boxed e-con e-parent\" data-id=\"aa58ee5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd34d0b elementor-widget elementor-widget-n-accordion\" data-id=\"fd34d0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2650\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> ERROR MESSAGE WHEN LOGIN QNE : YOUR USER NAME AND PASSWORD ARE NOT DEFINED <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2650\" class=\"elementor-element elementor-element-3cd088d e-con-full e-flex e-con e-child\" data-id=\"3cd088d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b507e34 elementor-widget elementor-widget-text-editor\" data-id=\"b507e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Get QNE installation CdSecurity folder install Install QNESecurity.exe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> WHY LOGIN TAKES TOO LONG TIME. \u2018CHECKING DATABASE. PLEASE WAIT\u2019 LOADING TOO LONG. <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2651\" class=\"elementor-element elementor-element-c05d340 e-con-full e-flex e-con e-child\" data-id=\"c05d340\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0300f9 elementor-widget elementor-widget-text-editor\" data-id=\"c0300f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Check if there is any antivirus software being installed. If yes, you can try to ask the user turn off the antivirus and login, check if the speed is improved? if yes, then the problem is caused by antivirus, ask user set the antivirus to allow QNE Software.<\/p><p>Check if the server firewall is turn on of turn off? If turn on, you can try to turn off the setting and testing for login, check if the speed is improved? if yes, then the problem is caused by firewall.<\/p><p>Go to windows firewall setting &gt; application rules &gt; allow on the QNE Business solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> ERROR MESSAGE WHEN LOGIN TO PROGRAM: UNABLE TO CONNECT TO HOST <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2652\" class=\"elementor-element elementor-element-26859db e-con-full e-flex e-con e-child\" data-id=\"26859db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c2b66b elementor-widget elementor-widget-text-editor\" data-id=\"5c2b66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 Ensure that port 3050 is added in Control Panel -&gt; Windows Firewall for both server and client pc.<\/p><p>(To add the port, go to Control Panel -&gt; Windows Firewall, under Exception tab, click \u2018Add Port\u2019. Name : Firebird Port Number : 3050 Click \u2018Add\u2019 button)<\/p><p>\u2013 Use Server IP instead of using computer name<\/p><p>\u2013 Checked if there is any antivirus blocking the port<\/p><p>\u2013 Check if firebird is running or not<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2653\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2653\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> LOGIN QNE PROMPTS \u2018EXCEED TRANSACTION LIMIT, PLEASE CONTACT YOUR SOFTWARE VENDOR\u2019 <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2653\" class=\"elementor-element elementor-element-aef79ee e-flex e-con-boxed e-con e-child\" data-id=\"aef79ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84ca5d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"84ca5d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Check if QSS and databases have been registered ? 2 type registrations are needed to proceed for using QNE program, The Database itself and QSS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2654\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2654\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> CANNOT LOG IN WINDOW 7 HOME BASIC, PROMPT ERROR MESSAGE \u201cINSUFFICIENT SQL RIGHTS FOR OPERATION, NO PERMISSION FOR READ-WRITE DATABASEC:QNEFTSB.FDB C:QNEFTSB.FDB ALIAS: UPGRADEDB\u201d <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2654\" class=\"elementor-element elementor-element-3b9533a e-flex e-con-boxed e-con e-child\" data-id=\"3b9533a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b95da35 elementor-widget elementor-widget-text-editor\" data-id=\"b95da35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Go to Start -&gt; key in Firewall -&gt; Windows Firewall with Advance Security -&gt; Inbound Rules -&gt; New Rules -&gt; tick Port -&gt; Next -&gt; tick TCP -&gt; Next -&gt; tick Specific Local Ports = 3050 -&gt; Next -&gt; tick Allow the connection -&gt; Next -&gt; Next -&gt; Name = Firebird -&gt; Finish<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2655\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2655\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> WHEN LOGIN SYSTEM PROMPTS MESSAGE \u201cQNE SERVICE NOT FOUND, PLEASE ENTER CORRECT IP AND PORT FOR QNE SERVICE SERVER\u201d <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2655\" class=\"elementor-element elementor-element-59dea6d e-flex e-con-boxed e-con e-child\" data-id=\"59dea6d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-307a38c elementor-widget elementor-widget-text-editor\" data-id=\"307a38c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u2013 Point to \u2018My Network Places\u2019 \u2013 Right click \u2013 Propertise \u2013 Local Area Network Connection \u2013 Right Click \u2013 Propertise \u2013 Internet Protocol (TCP\/IP) \u2013 Propertise \u2013 Ensure user is using Fixed IP (Which means the setting \u2018Use the following IP Address\u2019) instead of Dynamic IP (\u2018Obtain an IP address automatically\u2019)<\/p><p>\u2013 Check QSS Listen IP at server \u2013 follow server IP<\/p><p>\u2013 Check database Listen IP when open QNE Program \u2013 follow server IP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2656\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2656\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> LOGIN QNE PROMPT ERROR MESSAGE: CANNOT LOAD AN IDAPI SERVICE LIBRARY FILE GDS32 <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2656\" class=\"elementor-element elementor-element-e69b79c e-flex e-con-boxed e-con e-child\" data-id=\"e69b79c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba745b1 elementor-widget elementor-widget-text-editor\" data-id=\"ba745b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Go to other computers which can login (no problem one) C:WINDOWSsystem32, copy this file GDS32.dll and paste into the computer (which got problem one) C:WINDOWSsystem32<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2657\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2657\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> LOGIN QNE PROMPT ERROR MESSAGE: CANNOT LOAD AN IDAPI SERVICE LIBRARY FILE: SQLINT32.DLL ALIAS: UPGRADEDB <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2657\" class=\"elementor-element elementor-element-6e8b119 e-flex e-con-boxed e-con e-child\" data-id=\"6e8b119\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7093884 elementor-widget elementor-widget-text-editor\" data-id=\"7093884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Copy the file \u2018SQLINT32.DLL\u2019 from C:Program FilesCommon FilesBorland SharedBDE folder, Paste the file to C:Program Files (x86)Common FilesBorland SharedBDE folder<\/p><p>FYI: In Windows7, there are 2 \u2018Program Files\u2019:<\/p><p>C:Program Files and C:Program Files (x86)<\/p><p>\u2026and the \u2018Borland Shared\u2019 folder is installed or in both folder. But the file \u2018SQLINT32.DLL\u2019 is not in the second folder so we have to copy it from the other folder so we can open the database.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2658\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2658\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> WHEN LOGIN QNE PROMPTS : CANNOT ATTACH TO PASSWORD DATABASE <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2658\" class=\"elementor-element elementor-element-9b44bc9 e-flex e-con-boxed e-con e-child\" data-id=\"9b44bc9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2ba10 elementor-widget elementor-widget-text-editor\" data-id=\"4e2ba10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>C:Program FilesFirebirdFirebird_1_5security.fdb, right click on Properties -&gt; untick for Read Only<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2659\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2659\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW TO CHECK THE TRIAL BALANCE NOT TALLY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2659\" class=\"elementor-element elementor-element-b5f29de e-flex e-con-boxed e-con e-child\" data-id=\"b5f29de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-134c0ec elementor-widget elementor-widget-text-editor\" data-id=\"134c0ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>-Check the Opening Balance Maintenance is tally ? &lt;General Ledger \u2013 Opening Balance&gt;<\/p><p>If it is not tally, inform user that they should update the Opening Balance, refer to auditor to get the Closing Balance Report. &lt;This Report must be the closing of the financial period state in Opening Balance&gt;<\/p><p>\u2013 Check Trial Balance<\/p><p>Preview every month and Find out which month is not tally<\/p><p>\u2013 Check if the Transacations posted is tally? &lt;General Ledger \u2013 Journal&gt;<\/p><p>Check ALL these reports as at the Month not tally, Find out trasactions not tally, just amend it.<\/p><p>I.Invoice Journals<\/p><p>II.Purchase Journals<\/p><p>III.Receipt Journals<\/p><p>IV.Payment Journals<\/p><p>V.General Journals<\/p><p>VI.Cash Sales Journals<\/p><p>VII.Debit Note Journals<\/p><p>VII.Credit Note Journals<\/p><p>IX.Creditor Debit Note Journals<\/p><p>X.Creditor Credit Note Journals<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-26510\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-26510\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> QSS PANEL CANNOT FOUND <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-26510\" class=\"elementor-element elementor-element-76fa0ea e-flex e-con-boxed e-con e-child\" data-id=\"76fa0ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3fa016 elementor-widget elementor-widget-text-editor\" data-id=\"e3fa016\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Go to C:QnEServiceQSS Panel.exe<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"ERROR MESSAGE WHEN LOGIN QNE : YOUR USER NAME AND PASSWORD ARE NOT DEFINED\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Get QNE installation CdSecurity folder install Install QNESecurity.exe\"}},{\"@type\":\"Question\",\"name\":\"WHY LOGIN TAKES TOO LONG TIME. \\u2018CHECKING DATABASE. PLEASE WAIT\\u2019 LOADING TOO LONG.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Check if there is any antivirus software being installed. If yes, you can try to ask the user turn off the antivirus and login, check if the speed is improved? if yes, then the problem is caused by antivirus, ask user set the antivirus to allow QNE Software.Check if the server firewall is turn on of turn off? If turn on, you can try to turn off the setting and testing for login, check if the speed is improved? if yes, then the problem is caused by firewall.Go to windows firewall setting &gt; application rules &gt; allow on the QNE Business solution\"}},{\"@type\":\"Question\",\"name\":\"ERROR MESSAGE WHEN LOGIN TO PROGRAM: UNABLE TO CONNECT TO HOST\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u2013 Ensure that port 3050 is added in Control Panel -&gt; Windows Firewall for both server and client pc.(To add the port, go to Control Panel -&gt; Windows Firewall, under Exception tab, click \\u2018Add Port\\u2019. Name : Firebird Port Number : 3050 Click \\u2018Add\\u2019 button)\\u2013 Use Server IP instead of using computer name\\u2013 Checked if there is any antivirus blocking the port\\u2013 Check if firebird is running or not\"}},{\"@type\":\"Question\",\"name\":\"LOGIN QNE PROMPTS \\u2018EXCEED TRANSACTION LIMIT, PLEASE CONTACT YOUR SOFTWARE VENDOR\\u2019\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Check if QSS and databases have been registered ? 2 type registrations are needed to proceed for using QNE program, The Database itself and QSS\"}},{\"@type\":\"Question\",\"name\":\"CANNOT LOG IN WINDOW 7 HOME BASIC, PROMPT ERROR MESSAGE \\u201cINSUFFICIENT SQL RIGHTS FOR OPERATION, NO PERMISSION FOR READ-WRITE DATABASEC:QNEFTSB.FDB C:QNEFTSB.FDB ALIAS: UPGRADEDB\\u201d\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Go to Start -&gt; key in Firewall -&gt; Windows Firewall with Advance Security -&gt; Inbound Rules -&gt; New Rules -&gt; tick Port -&gt; Next -&gt; tick TCP -&gt; Next -&gt; tick Specific Local Ports = 3050 -&gt; Next -&gt; tick Allow the connection -&gt; Next -&gt; Next -&gt; Name = Firebird -&gt; Finish\"}},{\"@type\":\"Question\",\"name\":\"WHEN LOGIN SYSTEM PROMPTS MESSAGE \\u201cQNE SERVICE NOT FOUND, PLEASE ENTER CORRECT IP AND PORT FOR QNE SERVICE SERVER\\u201d\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u2013 Point to \\u2018My Network Places\\u2019 \\u2013 Right click \\u2013 Propertise \\u2013 Local Area Network Connection \\u2013 Right Click \\u2013 Propertise \\u2013 Internet Protocol (TCP\\\/IP) \\u2013 Propertise \\u2013 Ensure user is using Fixed IP (Which means the setting \\u2018Use the following IP Address\\u2019) instead of Dynamic IP (\\u2018Obtain an IP address automatically\\u2019)\\u2013 Check QSS Listen IP at server \\u2013 follow server IP\\u2013 Check database Listen IP when open QNE Program \\u2013 follow server IP\"}},{\"@type\":\"Question\",\"name\":\"LOGIN QNE PROMPT ERROR MESSAGE: CANNOT LOAD AN IDAPI SERVICE LIBRARY FILE GDS32\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Go to other computers which can login (no problem one) C:WINDOWSsystem32, copy this file GDS32.dll and paste into the computer (which got problem one) C:WINDOWSsystem32\"}},{\"@type\":\"Question\",\"name\":\"LOGIN QNE PROMPT ERROR MESSAGE: CANNOT LOAD AN IDAPI SERVICE LIBRARY FILE: SQLINT32.DLL ALIAS: UPGRADEDB\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Copy the file \\u2018SQLINT32.DLL\\u2019 from C:Program FilesCommon FilesBorland SharedBDE folder, Paste the file to C:Program Files (x86)Common FilesBorland SharedBDE folderFYI: In Windows7, there are 2 \\u2018Program Files\\u2019:C:Program Files and C:Program Files (x86)\\u2026and the \\u2018Borland Shared\\u2019 folder is installed or in both folder. But the file \\u2018SQLINT32.DLL\\u2019 is not in the second folder so we have to copy it from the other folder so we can open the database.\"}},{\"@type\":\"Question\",\"name\":\"WHEN LOGIN QNE PROMPTS : CANNOT ATTACH TO PASSWORD DATABASE\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"C:Program FilesFirebirdFirebird_1_5security.fdb, right click on Properties -&gt; untick for Read Only\"}},{\"@type\":\"Question\",\"name\":\"HOW TO CHECK THE TRIAL BALANCE NOT TALLY?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"-Check the Opening Balance Maintenance is tally ? &lt;General Ledger \\u2013 Opening Balance&gt;If it is not tally, inform user that they should update the Opening Balance, refer to auditor to get the Closing Balance Report. &lt;This Report must be the closing of the financial period state in Opening Balance&gt;\\u2013 Check Trial BalancePreview every month and Find out which month is not tally\\u2013 Check if the Transacations posted is tally? &lt;General Ledger \\u2013 Journal&gt;Check ALL these reports as at the Month not tally, Find out trasactions not tally, just amend it.I.Invoice JournalsII.Purchase JournalsIII.Receipt JournalsIV.Payment JournalsV.General JournalsVI.Cash Sales JournalsVII.Debit Note JournalsVII.Credit Note JournalsIX.Creditor Debit Note JournalsX.Creditor Credit Note Journals\"}},{\"@type\":\"Question\",\"name\":\"QSS PANEL CANNOT FOUND\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Go to C:QnEServiceQSS Panel.exe\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tips ERROR MESSAGE WHEN LOGIN QNE : YOUR USER NAME AND PASSWORD ARE NOT DEFINED Get QNE installation CdSecurity folder install Install QNESecurity.exe WHY LOGIN TAKES TOO LONG TIME. \u2018CHECKING [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/pages\/3103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/comments?post=3103"}],"version-history":[{"count":0,"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/pages\/3103\/revisions"}],"wp:attachment":[{"href":"https:\/\/qne.cloud\/mm\/wp-json\/wp\/v2\/media?parent=3103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}