QNE Privacy Policy

Last Updated: September 11, 2024

1.  Introduction
   At QNE Software Philippines, Inc., we value your privacy and we are committed to ensuring that personal data collected through your inquiries from our sources, including ClickFunnel, Freshsales Webforms, Phone calls, Events, and through Referrals, is processed in accordance  with the Data Privacy Act of 2012 (DPA 2012).
   
   
2. Collection of Personal Information
   We may collect the following types of personal information through lead capture forms, phone calls, events, or referrals:
   Name
   Email address
   Phone number
   Company name
   Company Address
   Other relevant information provided (e.g., nature of business, products)
   
   
3. Purpose of Collection
   Your personal data is collected for the following purposes:
   To contact you with relevant information about our products or services.
   To invite you to events or webinars related to your interests
   To provide support and respond to your inquiries
   For marketing and promotional activities with your explicit consent
   To personalize your experience and tailor our communications
   To generate reports and analytics for business improvement
   To invite you answer survey questions for business improvement
   
   
4. Legal Basis for Processing
   We process your data based on your consent, which is obtained at the time of data collection. You have the right to withdraw your consent at any time.
   
   
5. Storage and Retention
   Your personal information is securely stored in compliance with the Data Privacy Act 2012. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

   Your data will be retained for as long as necessary to fulfill the purposes for which it was collected. In the case of lead capture forms or referrals, your data will be retained for a maximum period of 5 Years from last activity date unless a longer retention period is required or permitted by law.

   After which it will be permanently deleted unless longer retention is required by law or for legitimate business purposes.

6. Sharing of Information
   We will not sell, rent, or share your personal data with third parties, except in the following cases:
   When you have provided explicit consent
   When required by law or legal proceedings
   When necessary to protect the rights, property, or safety of QNE Software Philippines, Inc., its employees, clients, or the public
   If we work with third-party service providers (e.g., cloud storage, email marketing platforms), we ensure that they are compliant with data protection laws and have signed agreements that safeguard your data.
   
   
7. Your Rights
   As a data subject, you have the following rights under the Data Privacy Act:
   Right to Access: You can request access to the personal data we hold about you.
   Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
   Right to Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.
   Right to Object: You can object to the processing of your data for certain purposes (e.g., direct marketing).
   Right to Data Portability: You can request a copy of your personal data in a commonly used format.
   
   
8. Data Security
   We take reasonable steps to ensure the security of your personal information. Our systems are protected by firewalls, encryption, and secure storage practices to prevent unauthorized access.
   
   
9. Cookies and Tracking
   Our lead capture forms and websites may use cookies and tracking technologies to enhance your experience and gather analytics. You will be informed and asked for consent when cookies are used, and you may disable them through your browser settings if desired.
   
   
10. Contact Information
    For any questions or concerns about our data privacy practices regarding recorded meetings, please contact:
    Email: privacy@qne.com.ph
    Phone: +63 02 8841 9643 local 321
    Address: Unit 3103 The Stiles Enterprise Plaza Bldg. Podium 2, Hippodromo Street, Brgy. Carmona, Circuit, City of Makati NCR, Fourth District, Philippines, 1207
    
    
11. Policy Update
    We may update this Data Privacy Policy from time to time to reflect changes in the law or our business practices. Any updates will be posted on our website, and you will be notified of significant changes where necessary.