Big Changes for N3 AI Accounting (formerly QNE AI Cloud Accounting) Users: Welcome Concurrent Users!
We’re excited to announce a major update for all N3 AI Accounting (formerly QNE AI Cloud Accounting) plans. Say goodbye to Named Users and hello to the new Concurrent Users model. Whether you’re on the Prime, Essential, or Professional plan, these changes are designed to give you more flexibility, cost efficiency, and transparency — without the hassle of worrying about individual user counts.
A concurrent users is a user session that is actively logged into a system at the same time as others. Unlike named user licensing, a concurrent user model lets you enroll unlimited users and only counts those actively connected at any given moment — making it a more flexible and cost-efficient approach for growing businesses.




What’s Changing - Named Users to Concurrent Users?
With the new Concurrent Users system, we’ve made managing your team even easier. Instead of counting every user you enroll, we now only count the active connections at the same time. This means you can enroll unlimited users, and only those actively logged in at any given moment will count toward your plan’s user limit. It’s that simple!
Key Benefits for All Plans
- Unlimited User Enrollment: With the new concurrent users model you can now add as many users as you need without worrying about hitting a user limit. Whether your team grows or changes, you have the flexibility to add them all without additional charges for each user.
- Active Connections Only: We’ve shifted from a system that counted each named user to one that tracks only the active connections. This means you’ll be charged based on the actual usage, not on the number of accounts created.
- Easily Track Active Users: Want to know who’s connected at any given time? You can now easily view which users are currently logged in, giving you full control and transparency over your active connections.
Exclusive for Prime, Essential, and Professional Plans
For users on the Prime, Essential, and Professional Plans, we have something extra special!
1 Extra User for Your QNE Certified Accountant Partner: In addition to the changes mentioned above, these plans will receive 1 additional user specifically for your QNE Certified Accountant Partner. This ensures that your accountant or bookkeeper can access the system without counting toward your active user limit, giving you even more value!
Why These Changes Matter?
We’ve made these updates to ensure that N3 AI Accounting (formerly QNE AI Cloud Accounting) remains the most flexible and cost-effective solution for businesses of all sizes. Here’s how it benefits you:
- Cost Efficiency: With unlimited user enrollment and the shift to concurrent user tracking, you’re only paying for what you use. This helps to reduce unnecessary costs and provides greater value for your investment.
- Better Flexibility: You no longer need to worry about managing individual user licenses. Whether your team expands or contracts, you have the freedom to adjust without affecting your budget.
- Enhanced Collaboration: With the extra user available for your QNE Certified Accountant Partner, your team and your accountant can work together seamlessly, making it easier to manage your financial operations.
- Transparency: Being able to see which users are currently connected offers more transparency and control over your system. You’ll know exactly who’s logged in and when, giving you a clearer view of your usage.
Ready to Get Started?
These updates are now live and ready for you to take full advantage of. If you’re already a N3 AI Accounting (formerly QNE AI Cloud Accounting) user, you don’t need to do anything—your account has been automatically upgraded to this new model.
If you’re new to N3 AI Accounting (formerly QNE AI Cloud Accounting), now is the perfect time to explore our flexible plans and experience the benefits of unlimited users, real-time tracking, and the extra user for your QNE Certified Accountant Partner.
Visit account.qne.cloud to learn more or contact us for any questions. We’re here to help you make the most of these exciting new features!
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Frequently Asked Questions (FAQs)
What is changing in QNE AI Cloud Accounting’s user licensing model?
QNE AI Cloud Accounting is transitioning from a Named Users model (where each registered user is counted) to a Concurrent Users model (where only users actively logged in at the same time are counted). This means businesses can enroll unlimited users, but the plan limit now refers to the number of active connections rather than enrolled accounts.
What is a concurrent users?
A concurrent users refers to a user session that is actively logged into the system at the same time as other users. Only these active connections are counted toward your plan’s user limit.
Can I still add as many users as needed?
Yes — under the new model, you can enroll unlimited users, and only those actively logged in count toward the limit.
How do I know which users are currently logged in?
You can now view active users in real time in the system, giving complete visibility into who is currently connected.
Do I need to take any action to switch to this new model?
No — the update has already been applied automatically to all QNE AI Cloud Accounting accounts, so existing users are already using the new concurrent user model.







