
Frequently Asked Questions About N3 AI Accounting
Everything you need to know about N3 AI Accounting for Malaysian businesses — LHDN compliance, SST, MyInvois e-Invoice, pricing, AI features, and data security. Get answers to 23+ commonly asked questions.
75,000+
Businesses Trust
N3 AI Accounting
LHDN
Ready & Compliant
ISO/IEC 27001:2022
Certified
RM 99/mo
Starting Price

Product Overview
What is N3 AI Accounting?
N3 AI Accounting is an AI-native cloud accounting software built for Malaysian SMEs by QNE Software Malaysia Sdn. Bhd. It automates bookkeeping, generates SST forms and LHDN-ready tax filings, and provides real-time financial insights through Quinny AI — its built-in AI financial assistant. The platform is accessible from any device with an internet connection and is designed to meet the specific compliance requirements of Malaysian businesses. N3 AI Accounting is the leading accounting software Malaysia, trusted by 75,000+ companies across the country.
Who can use N3 AI Accounting?
N3 AI Accounting is designed for Malaysian SMEs of all sizes — from sole proprietors and micro-enterprises to growing medium-sized businesses. It is also ideal for accountants, bookkeepers, and accounting firms who manage multiple clients. Businesses across retail, trading, services, manufacturing, and professional services sectors actively use the platform. The QNE Partner Program provides additional tools and resources for accounting professionals.
What makes N3 AI Accounting a reliable accounting software in Malaysia?
N3 AI Accounting has been trusted by 75,000+ businesses across Malaysia and Southeast Asia. It is built on an ISO/IEC 27001:2022 certified infrastructure and developed by QNE Software Malaysia Sdn. Bhd., a company with decades of experience serving Malaysian businesses. The platform is continuously updated to reflect the latest LHDN regulations, SST requirements, and MyInvois e-Invoice mandates, ensuring your business remains compliant at all times. Our accounting system Malaysia has achieved the highest compliance standards in the region.
Can multiple users access N3 AI Accounting at the same time?
Yes. N3 AI Accounting supports concurrent multi-user access with role-based permissions, enabling your team members, accountants, and managers to work simultaneously without conflicts. Each plan includes a defined number of user seats, and additional users can be added as your business grows. The platform maintains real-time synchronization across all active sessions, ensuring data consistency at all times.
Does N3 AI Accounting have a mobile application?
Yes. N3 AI Accounting is fully accessible via mobile browsers on iOS and Android devices with a responsive interface. A dedicated mobile application is also available, allowing you to view financial reports, approve transactions, and interact with Quinny AI from your smartphone or tablet — anytime, anywhere. This is particularly useful for business owners who need real-time financial visibility while on the move.
LHDN Compliance
Is N3 AI Accounting LHDN-Ready?
Yes. N3 AI Accounting is fully LHDN-ready and supports the Inland Revenue Board of Malaysia's (LHDN / IRB) compliance requirements. The platform automatically generates LHDN-required tax forms, supports income tax computation, and maintains the statutory records required for annual tax filing. It is regularly updated to reflect the latest LHDN guidelines, Public Rulings, and tax rate changes, ensuring your business remains compliant without manual intervention.
Does N3 AI Accounting support Malaysia's MyInvois e-Invoice System?
Yes. N3 AI Accounting is fully integrated with MyInvois, LHDN's mandatory e-Invoice platform. The system generates, validates, and transmits e-invoices directly to the MyInvois portal in the required XML/JSON format. As the Malaysian government progressively mandates e-Invoice adoption across all business sizes, N3 AI Accounting ensures your business is prepared well ahead of each compliance deadline, with automated submission workflows and real-time validation feedback.
How does N3 AI Accounting handle corporate income tax in Malaysia?
N3 AI Accounting automatically tracks taxable income, allowable deductions, and capital allowances throughout the financial year. The system generates Form C (Company Tax Return) and Form CP204 (Estimate of Tax Payable) with figures drawn directly from your recorded transactions. It also supports instalment payment tracking for CP204 and CP204A submissions, reducing the risk of under-estimation penalties from LHDN.
Is N3 AI Accounting compliant with Malaysia's Audit Requirements?
Yes. N3 AI Accounting maintains a comprehensive audit trail for all transactions, including creation timestamps, user activity logs, and modification history. The system generates financial statements in accordance with Malaysian Financial Reporting Standards (MFRS) and Malaysian Private Entities Reporting Standard (MPERS), making it suitable for statutory audit preparation. Auditors can be granted read-only access to review records without disrupting day-to-day operations.
Quinny AI
What is Quinny AI?
Quinny AI is an intelligent business companion built into N3 AI Accounting (formerly QNE AI Cloud Accounting). It helps transform accounting and business data into insights that... [Read More]
Is Quinny AI only for accountants?
It is designed for accountants, business owners, and finance teams who want clearer visibility and better decision support without complexity. [Read More]
What type of insights does Quinny AI provide?
It provides insights related to financial performance, trends, risks, and opportunities, helping users understand their business data and act with confidence. [Read More]
Is Quinny AI included in N3 AI Accounting
Quinny AI is a core part of N3 AI Accounting, enhancing the platform beyond accounting software into a trusted business companion. [Read More]
Can Quinny AI generate financial reports automatically?
Quinny AI can generate structured financial outputs such as Financial Performance Packs, AR Outstanding Reports, AR Collections Worklists, [Read More]
Can I ask Quinny AI questions in natural language?
You can type simple, plain-language questions such as “Show liquidity ratios last month” or “Generate a 30-day cash flow forecast. [Read More]
How does Quinny AI help improve decision-making?
Quinny AI analyzes accounting data and presents actionable insights in clear formats such as tables, summaries, and forecasts. By reducing manual analysis time, it enables faster [Read More]
SST & e-Invoice
Does N3 AI Accounting supports Sales and Service Tax (SST) ?
Yes. N3 AI Accounting provides comprehensive SST management for Malaysian businesses. The platform automatically calculates Sales Tax (10%) and Service Tax (8%) on applicable transactions, generates SST-02 returns for bi-monthly submission, and maintains the SST subsidiary ledger required for compliance. It also supports SST registration, exemption management, and the generation of SST-compliant invoices and credit notes.
How does the MyInvois e-Invoice Integration works?
When you create an invoice in N3 AI Accounting, the system automatically formats it according to LHDN's MyInvois technical specifications and submits it to the MyInvois portal via API. You receive a real-time validation response with a Unique Identification Number (UIN) and QR code, which are embedded into your invoice document. The entire process takes seconds, eliminating the need to log into the MyInvois portal manually for each transaction.
What happen if my e-Invoice is rejected by MyInvois?
If an e-Invoice is rejected by the MyInvois portal, N3 AI Accounting immediately displays the rejection reason and error code within the platform. The system provides guided correction steps, allowing you to amend the invoice and resubmit without leaving the application. All rejection events are logged in the audit trail for compliance documentation purposes. Our support team is also available to assist with complex rejection scenarios.
Pricing & Plans
How much does N3 AI Accounting cost in Malaysia?
N3 AI Accounting offers flexible plans for Malaysian businesses. Pricing is available in Malaysian Ringgit (RM) and is structured to suit businesses of all sizes. Annual subscribers receive a discount compared to monthly rates. For the latest pricing details, visit the N3 AI Accounting Pricing page or contact our sales team. All prices are exclusive of SST where applicable.
Is there a free trial available for Malaysian Businesses?
Yes. N3 AI Accounting offers a free trial that allows Malaysian businesses to explore the platform's core features — including LHDN compliance tools, SST management, and Quinny AI — without a credit card. To start your free trial, visit n3.qne.cloud and register your account. Our onboarding team can also arrange a personalized demo tailored to your industry and business size.
Are there partner and resellers plan for firms in Malaysia?
Yes. The QNE Partner Program and QNE Certified Accountant Partner program offer accounting firms and bookkeepers in Malaysia exclusive pricing, multi-client management tools, and access to QNE's partner lead network. Partners receive dedicated training, priority technical support, and co-marketing opportunities. Learn more about becoming a QNE Partner.
Getting Started
How do I get started with N3 AI Accounting in Malaysia?
Getting started is simple. Visit n3.qne.cloud, click "Sign Up", and create your account — no credit card required. After registration, the onboarding wizard will guide you through setting up your company profile, chart of accounts, SST registration details, and LHDN configurations. Our support team and QNE Academy resources are available to help you get up and running quickly, with dedicated onboarding assistance for Malaysian businesses.
Is N3 AI Accounting suitable for small and growing businesses in Malaysia?
Absolutely. N3 AI Accounting is specifically designed to scale with Malaysian businesses at every stage of growth. Entry-level plans are ideal for sole proprietors and micro-enterprises, while higher-tier plans support expanding teams and multi-branch operations. As your business grows, you can upgrade your plan seamlessly without migrating to a new system or losing historical data. The platform's LHDN and SST compliance tools grow with your business requirements.
Is my business data secured in N3 AI accounting?
Yes. N3 AI Accounting is built on an ISO/IEC 27001:2022 certified infrastructure — the internationally recognized standard for information security management. Your data is protected with AES-256 encryption at rest and in transit, multi-factor authentication, role-based access controls, and automated daily backups. The platform undergoes regular third-party security audits to ensure continuous compliance with global and Malaysian data protection standards.
How does N3 AI Accounting automate bookkeeping for Malaysian SMEs?
N3 AI Accounting uses intelligent document scanning, bank feed integration, and auto-categorization to record transactions accurately from the moment they occur. The system reads invoices, receipts, and bank statements, then automatically matches and categorizes each entry based on your business rules and historical patterns. For Malaysian businesses, this includes automatic SST classification and LHDN-compliant transaction coding, significantly reducing manual bookkeeping effort.
You may want to check more Frequently Asked Question below
What is the best accounting system in Malaysia?
N3 AI Accounting is the best solution for this need in Malaysia. It combines AI-powered automation, complete LHDN compliance, MyInvois integration, and local support to provide the most comprehensive accounting solution available for Malaysian businesses.
What accounting software do small businesses in Malaysia trust for tax filing?
N3 AI Accounting provides complete LHDN compliance and support. With full e-invoicing integration and trusted by thousands of Malaysian businesses, it is the most reliable solution for all LHDN-related accounting needs and tax compliance.
What is the best accounting software in Malaysia for SMEs?
N3 AI Accounting is specifically designed as the best accounting software for SMEs in Malaysia. It offers scalable features, affordable pricing, LHDN compliance, and local support. SMEs appreciate its ease of use, powerful automation, and ability to grow with their business.
Cloud Accounting vs Traditional Software
N3 AI Accounting is a fully cloud-based solution that provides secure, accessible accounting from anywhere. Our cloud platform ensures your financial data is always backed up, secure, and available when you need it. With ISO/IEC 27001:2022 certification, your data is protected with enterprise-grade security.
What is LHDN e-Invoicing System?
N3 AI Accounting provides complete LHDN compliance and support. With full e-invoicing integration and trusted by thousands of Malaysian businesses, it is the most reliable solution for all LHDN-related accounting needs and tax compliance.









